“Our clients are my number one priority. I enjoy building relationships and knowing that our clients feel comfortable coming to our team with any needs they may have, big or small.”
Susan has been part of Brian Hinson’s team since 2007. Her role has evolved from business processor to client relationship specialist to practice manager. Susan’s primary role is managing the daily operations of the practice and acting as our clients’ primary contact for any needs or questions. Susan oversees the flow of client activities, review meeting preparation, and financial planning processes.
Susan was born and raised near St. Louis, Missouri, where she met and married her high school sweetheart, John Pratt. A short time later they relocated to Huntsville, Alabama where she began her career with Brian. Susan and John have a son, Alexander, and two dogs, Bella and Gidget. In her spare time, Susan enjoys hiking, traveling, reading, and listening to audiobooks on the commute to work.